June Trend Sharing Session
Identifying & Stopping Loyalty Status Fraud
- Date: June 15th, 2023
- Time: 10 am EDT/ 3 pm BST
- Location: Online
- Delegates: 50+
Most Loyalty Programs focus on preventing Account Takeovers and points-related frauds. However, fraudsters are increasingly compromising and illicitly selling Loyalty Statuses.
StatusMatch Co-Founder and CEO Mark Ross-Smith chats with LSA Co-Founder Christopher Staab about:
- How Loyalty Status is compromised
- Where, how, and for how much are Loyalty Statuses sold?
- How StatusMatch detects and stops fraud
- Tips to prevent Loyalty Status Fraud
With 15+ years of experience, Mark is considered a global Leading Loyalty & Big Data Expert. Mark is the former Head of Loyalty of Malaysia Airlines and was a Top 30 under 40 in Loyalty for 2022.
His company, StatusMatch, is a big data loyalty business that has generated millions, driven customer behavior in a social context, and revolutionized the way loyalty marketing works within the telco, airline, and hospitality sectors. StatusMatch is the 2022 World Aviation Festival Travel Start-up Winner and one of PhocusWire’s current Hottest 25 Travel Start-ups.
Besides being CEO of Loyalty Data Co, Mark is also the Founder of Travel Data Daily and has published over 50 papers and articles on airline loyalty.
Chris co-founded the LSA in 2016 to help the Loyalty Industry prevent fraud and policy abuse.
He also serves as the Managing Partner of Airline Information, one of the premier organizers of events for the global Airline & Travel Industry.
Previously Chris worked held various positions with the International Air Transport Association, Amtrak, the Department of Transportation, and ATPCO, gaining extensive experience in Pricing, Revenue Management, Travel Distribution, and Airline Industry Affairs.
This session is hosted together with
