Forter’s Stuart Barwood, Director Global Airline, and the LSA’s own Chris Staab, President & Co-Founder, discussed 5 things Fraud Departments must do as business returns to normal.

Issues that were touched upon are:

• • Aligning your fraud department with commercial objectives
  • Staying ahead of Post-COVID promotions
  • Turning Fraud Prevention into a Revenue rather than a cost
  • Obtaining Management Buy-In for your (Loyalty) Fraud Prevention
  • Ensuring new touchless technology doesn’t invite the Fraudsters