LSA Spring Conference 2024
The Only Loyalty Fraud Event
- Date: May 22-23, 2024
- Location: London, UK
- Delegates: 50+
Tackling preventing Account Takeovers and Loyalty Program fraud and abuse. This event is the only place to meet those managing loyalty program fraud and many of the latest loyalty fraud solutions providers. Participants took home best practices to stop fraud via the latest attack vectors, including bot attacks and call center social engineering. And we discussed Loyalty Program weak spots for abuse including Terms & Conditions.
Wednesday, May 22nd, 2024
12:30 – 14:00 14:00 – 14:30 | Hotel Only Loyalty Fraud Discussion Group Welcome Coffee & Registration | |
14:30 – 14:35 | Opening Remarks | |
Payments Track ATPS | Fraud Track | |
Track Chair | Track Chair | |
14:35 – 15:00
| ChatGPT, AI, Machine Learning and Big Data: We’ve All Heard of Them, We All Know a Bit About Them, But What Beyond the Hype Are They? Kevin O’Shaughnessy, CEO, CityHook | Loyalty Fraud Roundtable |
15:00 – 15:45 | What Are the Practical Implications of All This New AI-Driven Tech for Payments and Fraud? What needs to be done to incorporate Generative AI into Best Business Practice? Do we need to worry about AI taking over and making bad decisions? This session will have various presentations on developments in this area followed by a panel discussion. Topics:
Moderator: Presenters:
| Loyalty Fraud Roundtable A brief presentation followed by an audience participation discussion. Presenter: |
15:45 – 16:15 | Coffee Break & Networking | |
16:15 – 17:00 | AFP & BNPL Challenges in 2024 There’s little doubt that the likes of BNPL have driven increased sales. Other innovations, like payment orchestration, throw up their own challenges (as well as opportunities) so how well are companies dealing with this? A chance to share best practices from the front line of airlines & travel companies and their industry partners. Presenters:
| Loyalty Fraud Roundtable A brief presentation followed by an audience participation discussion. |
17:00 – 19:00 | Networking Reception Those not participating in ATPS may register for this networking event here | |
Thursday, May 23rd, 2024
8:30 – 9:15 | Welcome Coffee & Registration | ||
9:15 – 9:30 | Opening Remarks | ||
9:30 – 10:30
| The State of Payments and Fraud This session will cover the key trends that participants need to stay ahead of from the perspective of some of the best minds in airlines and travel payments and fraud. Moderator: Panelists:
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10:30 – 11:00 | Coffee Break & Networking | ||
Payments Track ATPS | Fraud Track | ||
Track Chair | Track Chair | ||
11:00 – 11:30
| Beyond Orchestration Moderator: John Taylor, Head of Airline Payments, Nium Panelists:
| The Results of the LexisNexis Risk Solutions Global State of Fraud and Identity Report Jason Lane-Sellers, Director Market Planning EMEA, LexisNexis Risk Solutions | |
11:30 – 12:00 | Build In-house or Buy? | Digital Identity
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12:00 – 12:30 | Applying the Payments’ Lessons from BC2 to Your Own B2B Payments
In conversation with Paul van Alfen, Managing Director, Up In The Air | First Party Fraud Speaker to be announced | |
12:30 – 14:00 | Lunch & Networking | ||
14:00 – 14:30 | Open Banking Shannon Brewer, International Open Banking Payments, American Express and Clients (invited) | The Challenge of Onboard Sales Fraud How to Manage and Handle It Martin Cunnison, Business Development Director, AirFi | |
14:30 – 15:00 | The Connected Trip Simon Thompson, Global Business Development B2B Travel, Visa interviewed by | The View from the Front Line Moderator: Speakers:
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15:00 – 15:30 | Key Steps To Increasing Your Payment Approval RatingBrett Turner, SVP Global Airline Acquiring, Elavon interviewed by | Case Study
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15:30 – 16:00 | Coffee Break & Networking | ||
16:00 – 17:00 | Lions’ Den Innovative Product Pitches Live in Front of Judges! New products, services, and approaches to payments & fraud are key to driving down costs and improving conversions. The Ai Events Lions’ Den has showcased numerous new companies that have then achieved great success. Adyen is a prime example, having pitched in the Den – just look at them now. Others, like Accertify, started with just a handful of people, including their founders when they pitched! The presenters have just five minutes and no more, to convince our Lions (the judges) that their product is the most innovative. Delegates also get involved in voting for the most entertaining pitch. Do you have what it takes to follow in the footsteps of previous pitchers and go on to grow a successful business? If so, then drop an email to Michael Smith, the event Chairman and Ringmaster of the Den, to get more details on why this is the place to showcase your product innovation! Ringmaster: Lions (judges):
Pitching Companies: | ||
17:00 – 18:00 | Networking Reception | ||
Agenda is subject to change.
The Spring 2024 Conference will be held at the Royal College of Physicians in London, UK. There are several hotels in the vicinity.
ROYAL COLLEGE OF PHYSICIANS
11 St Andrews Pl
London NW1 4LEUnited Kingdom
Phone: +44 20 3075 1649
 Melia White House HotelAlbany Street, Regent’s Park |  Fitzrovia Hotel20-28 Bolsover Street |
Holiday Inn London Regent’s Park | Radisson Blu Edwardian, Grafton Phone: +44 20 7388 4131 |
These companies have registered to join us in May 2024.
This list will be updated as registrations come in.
Accertify Booking.com Cardinal Commerce Darwinium Fexco Global Currency Exchange Ltd HalalBooking IATA JPMorgan KAYAK for Business | LexisNexis Risk Solutions GmbH Mastercard Nium Outpayce Pax2pay Ltd Qatar Airways Riskified SATA International Tata SIA Airlines UATP Visa WebJet XanderPay |
Event Sponsors 2024
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If you would like to be a sponsor at one of our events, please see the Sponsoring an Event tab for more details, or contact Chris Staab for tailored packages at cstaab@aiconnects.us
Sponsoring an event
Whether it is raising brand awareness, new product launches, or prospecting for new business, sponsoring an LSA Conference is a great way to connect with your target audience. We aim to understand your detailed objectives so that we can tailor a sponsorship package to your requirements and budget.
What sponsorship items are available?
We work with our sponsors to customize their sponsorship packages to their corporate objectives and budget. Our sponsorship items start from US$599 and can be tailored to your exact requirement.
Some of the options available include:
| Podium Plaque US$799 (1 available) |
| Signage US$699 (multiple available) |
| Brochures Seat Drop US$599 (multiple available) |
| Delegate Giveaways Seat Drop US$599 (multiple available) |
This event was sponsored by:
Rates:
Industry members US$399, Vendors US$ 1,899.
There is a US$100 surcharge for paying by bank transfer.
An Industry Member are those who run a Loyalty Program, i.e. hotels, airlines.
A Supplier is those who provide services for Loyalty Programs, such as IT.
The LSA retains the right to refuse a category allocation.